diochapman
11-03-2007, 07:56 PM
I did go to Account, clicked Close account under settings.
after keyed in my password, it returned following message. I have no idea how to resolve it
__________________________________________
Cannot close abccc@hotmail.com
To close your account, you must resolve one or more of the following issues:
* One or more paid services or a Microsoft Points account is linked to your account. To close this account, make sure each service is canceled and your Microsoft Points account is closed. Get help with this
* There is a Microsoft e-mail account (Windows Live Hotmail) associated with your account, so you can't close your Windows Live account immediately. To close your Windows Live account, you need to close your Microsoft e-mail account first. After a period of inactivity, your Windows Live account will automatically be closed. Close your Microsoft account.
when i clicked two links provided, it leads me to no where. Help..
after keyed in my password, it returned following message. I have no idea how to resolve it
__________________________________________
Cannot close abccc@hotmail.com
To close your account, you must resolve one or more of the following issues:
* One or more paid services or a Microsoft Points account is linked to your account. To close this account, make sure each service is canceled and your Microsoft Points account is closed. Get help with this
* There is a Microsoft e-mail account (Windows Live Hotmail) associated with your account, so you can't close your Windows Live account immediately. To close your Windows Live account, you need to close your Microsoft e-mail account first. After a period of inactivity, your Windows Live account will automatically be closed. Close your Microsoft account.
when i clicked two links provided, it leads me to no where. Help..